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salon Invi dedicated to hair

salon invi is dedicated to hair and dedicated to you!

salon invi is dedicated to being the very best in hair care & styling. Nestled in the heart of Andover, Massachusetts, just north of Boston, salon invi represents style, sophistication, fashion forward thinking, and personal inspiration in the art of hair design. Fashion forward styling, Italian design, high tech features and so much more, salon invi is more than a salon, it’s a full service experience.

In today's fast paced world, our clients don't want to miss a beat. When they step in the front door, they want to be pampered and receive world class hair styles & colors while keeping pace with the world the around them. At the salon, clients can read real-time news streams, watch on-demand programming or simply check emails; providing a unique and memorable client experience. The inspiration behind the salon is to help our clients capture the essence of youth & individuality and translate that into fashion forward styles with the perfect color, design and advice on proper hair care. ~ Christopher Kishfy, Salon Owner & Lead Stylist

The salon invi staff's collective and collaborative talent continues to make the salon a leading business in the Boston area and an extraordinary experience for our stylists and our clients. Step into a new styling experience at salon invi.

View Salon Etiquette

Cancellations

As a new client, you will be asked for a credit card number to secure your appointment. We do require a 24 hour notice for all cancellations. If less than 24 hours notice is provided, we will bill 50% of the fee applicable for the service and Stylist booked. We will bill 100% of the service booked, only in the event of a no show with no call. Appointments made within the 24 hour period are subject to the same guidelines as stated above. However, we will make every effort to fill the vacated appointment with another guest. If we are able to fill the appointment slot, you will not be charged.

Late Arrivals

We will do our best to accommodate late arrivals. Calling ahead provides us the best opportunity to assess the situation. However, calling ahead does not always guarantee that we will be able to provide the service, especially if your arrival is later than anticipated.

Appointment Booking

It is important for us to establish the service(s) you wish to receive when visiting the salon. When you call, we will ask you specific questions about the type of service you will be having, as well as when it is most convenient for you to come. Our goal is that you, as well as other clients are taken on time. Pre-booking your next appointment before you leave the salon is the most reliable way to secure the date and time most convenient for your next visit. Do not worry that you might forget, we will provide a courtesy reminder call the day before your next scheduled appointment.

Product Return

We guarantee your satisfaction with our products. If you decide that is not the right product for you, we will happily exchange it or issue a merchandise credit within 14 days of the purchase. No cash or credit cards refunds, exchange only.

Check In

Please arrive 10 minutes prior to your service.

Payment for Services and Products

We accept MasterCard, Visa and Discover for payment of services and products. We also accept debit cards carrying the MasterCard or Visa logo, cash, as well as in-state checks.

Gratuities

Leaving a gratuity is always at the discretion of our client and are not included in the price of services. In appreciation of outstanding service, your stylists and apprentices graciously accept gratuities. Gratuities are provided in cash, or you may write a personal check directly to your Stylist. We are unable to process gratuities with your credit card payment for services and products.

Children

We are unable to accommodate children under the age of 10 in the Salon. Children must be receiving services and accompanied by a parent.

Pets

For the comfort and consideration of everyone, pets of any size are not permitted in the salon.

Cell Phones

We realize that emergencies are part of our daily lives. If your phone is left on, please adjust the ringer to low. If a call is to be answered, please keep it as brief as possible, so as to not interfere with the ability of our staff to provide your service.

Giftcard Policies

We do not accept returns on gift cards. Gift cards are not redeemable for cash or gratuity. We are not responsible for lost or stolen gift cards.